AI agents in workflow: first-line processing and BPM future
How to combine the flexibility of AI with the rigid logic of BPMN 2.0 and DMN to automate first-line request processing without security risks or operational chaos.

AUTHOR
Co-founder of Softline and Intecracy Group
Entrepreneur and technology executive focused on digital product strategy, enterprise platforms, international development and delivery models for complex systems.
How to combine the flexibility of AI with the rigid logic of BPMN 2.0 and DMN to automate first-line request processing without security risks or operational chaos.
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